Privacy Policy
Last updated: February 2026
BuildSignals ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information when you interact with us, including via phone, SMS, and our website.
1. Information We Collect
We may collect the following types of information:
- Name and business name
- Phone number
- Email address
- Business address and service area
- Information shared during phone conversations (e.g., job volume, revenue goals)
- Appointment and scheduling information
2. How We Collect Information
We collect information when you:
- Call us or receive a call from us
- Book an appointment through our scheduling system
- Respond to SMS messages from us
- Fill out any form on our website
SMS Communications — Important Notice
By verbally agreeing during a phone call or booking an appointment with BuildSignals, you consent to receive SMS text messages from us. These messages may include appointment confirmations, reminders, follow-ups, and information about our services.
Message frequency varies. Message and data rates may apply depending on your carrier and plan.
To opt out: Reply STOP to any SMS message at any time. You will be removed from our messaging list immediately.
For help: Reply HELP to any message or call us at (530) 302-6738.
SMS consent is never required as a condition of purchasing any service from BuildSignals. We do not sell or share your phone number with third parties for their marketing purposes.
3. How We Use Your Information
We use the information we collect to:
- Schedule and confirm appointments
- Send appointment reminders via SMS
- Follow up after calls and meetings
- Provide our lead generation and appointment setting services
- Improve our outreach and service processes
- Comply with legal obligations
4. How We Share Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with:
- Service providers who help us operate our business (e.g., CRM software, SMS platforms) under strict data protection agreements
- Legal authorities if required by law
5. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your information at any time by contacting us.
6. Your Rights
You have the right to:
- Opt out of SMS communications at any time by replying STOP
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Contact us with any privacy-related concerns
7. Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.
8. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
BuildSignals
Phone: (530) 302-6738
Davis, California
9. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on this page with the updated date at the top.